Cruise Ops

We Make Customs and Logistics Easy

FAQ

Frequently Asked Questions

Q: Do I have to pay additional duty if I already paid them before the first time I imported the Jewelry?
No, as long as you satisfy the requirements under the Duty Previously Paid Tariff number.  Ask CruiseOps to review your specific import before your Trunk Show.

Q: Do I have to pay duty if the jewelry is made in the USA when coming back from a Trunk Show?
No, as long as you satisfy the requirements under the US Goods Return Tariff number.  Ask CruiseOps to review your specific import before your Trunk Show.

Q: I have never imported before, is it difficult?
Yes and No, importing is difficult if you don’t use a professional customs broker. CruiseOps makes imports simple by streamlining the process into a few easy steps and doing all the work for you. Thus, people who use CruiseOps find importing easy and affordable.

Q: Do I need to have a license to import products?
No, but you do need to use a licensed Customs broker.  CruiseOps is a licensed customs broker and freight forwarder who can easily clear your freight and deliver it to its ultimate destination.

Q: Where does CruiseOps operate?
CruiseOps is licensed to clear goods anywhere within the continental United States. We are hooked up to the US Customs EDI program which enables remote customs entry to any port. We are able to handle all imports coming into the USA and deliver them to their final destination.  With regards to overseas shipments our satellite offices handle the specific tasks depending on the country.

Q: What is a customs broker and what do they do?
Customs brokers are licensed to act as agents for commercial companies importing goods to the USA. Customs brokers provide release instructions to US Customs as well as other government departments to permit the flow of imported goods. Customs brokers classify the goods according to the current US Tariff to apply duties and taxes owing to US Customs. With the constantly changing rules and regulations, employing a customs broker makes good business sense.

Q: Is CruiseOps able to deliver my goods?
Yes, we are a fully licensed freight forwarder that can pick up and deliver your goods on your behalf.

Q: Should I call or fill out a form?
You should click “Clear My Freight” if you have a shipment and all the info ready to go and it will need Clearance upon arrival. Please call if you are in the process of importing but confused about what to do.

Q: When should I NOT call?
CruiseOps provides its toll free number for the convenience of customers who fully intend to use our service. If you are simply looking to learn about imports or the business in general, there are many resources available on the Docs Section of our site as well as on the rest of the web. Our phone service is very personalized, if you call, please be serious about importing.

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